Last Updated: January 19, 2026
My Assistant ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
We may collect personal information that you voluntarily provide to us, including but not limited to:
When you visit our website, we may automatically collect certain information, including:
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information about how we use cookies, please see our Cookie Policy.
We use the information we collect for the following purposes:
Under PIPEDA, we process your personal information based on:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).
We may disclose information when we believe it is necessary to:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
When personal information is no longer needed, we will securely delete or anonymize it.
Under PIPEDA and applicable provincial privacy laws, you have the following rights:
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information in a commonly used format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to object to certain types of processing, including processing for direct marketing purposes.
If you believe we have not complied with Canadian privacy laws, you have the right to file a complaint with:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca
To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within 30 days as required by PIPEDA.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your personal information may be transferred to and processed in countries other than Canada. When we transfer information outside of Canada, we ensure that appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws, including:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
With your express consent, we may send you marketing communications about our services, promotions, and updates. You can opt-out of these communications at any time.
You can unsubscribe from marketing emails by:
Please note that even if you opt-out of marketing communications, we may still send you transactional or administrative messages related to our services.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
My Assistant
Privacy Officer
Email: privacy@my-assistant.ca
Website: www.my-assistant.ca
We will respond to your inquiry within 30 days in accordance with PIPEDA requirements.
We have designated a Privacy Officer who is responsible for ensuring our compliance with this Privacy Policy and Canadian privacy laws. Our Privacy Officer oversees:
This Privacy Policy is designed to comply with PIPEDA and applicable provincial privacy legislation. By using our services, you acknowledge that you have read and understood this Privacy Policy.